Shipping management

The pain

Shipping paperwork never stops moving: BOLs to file, ASNs to reconcile, PODs to chase, delivery exceptions buried in carrier emails. The status your customer service team quotes is only as fresh as the last document someone processed, and when a delivery goes sideways, the evidence is scattered across three inboxes.

How it works

• Inbox intake: BOLs, advance shipping notices, proof-of-delivery documents, and carrier exception emails are captured automatically.
• Extract and classify: shipment references, carrier details, dates, and exception codes are extracted and matched to open orders.
• Validate and update: shipment status is reconciled against expected milestones; late, short, or damaged deliveries are flagged with the source document attached.
• Write back: your ERP and helpdesk stay current, so anyone answering a status question sees the same truth.

What you get

• Shipment status that updates itself as documents arrive.
• Delivery exceptions surfaced with evidence, ready to claim or resolve.
• PODs and BOLs filed and findable when disputes come up.
• Customer status questions answered in one lookup, not three inbox searches.